Technical Support
Onsite & Remote Technical Support
Any Device, Anywhere, Anytime!
We have been providing onsite and remote technical support to coporate/business clients in Ottawa for more than a decade! We have experience working on almost everything. Our technicians will resolve your technical issues properly and in less time using field proven best practices. We will screen the scope of work so we can show up prepared to complete the entire job in one trip when possible. We offer Same Business Day, Next Business Day and Emergency Response Technical Support.
Onsite Support Service Rates
For Emergency or After Hours services, please call 613.317.1200 and choose option 3 to speak to a representative who will take your information so we can have a technician dispatched for your emergency business request.
emergency response
$140
per hour
- 2 Hour Response – $250 minimum
- 4 Hour Response – $200 minimum
Remote/Phone Support Service Rates
*PC/MAC/Android/iOS Remote Support requires a working Internet connection.
For Emergency or After Hours services, please call 613.317.1200 and choose option 3 to speak to a representative who will take your information so we can have a technician dispatched for your emergency business request.
Remote / Phone Support Service
by appointment
$75
for first hour
$65 per additional hour
- Windows
- macOS
- iOS
- Android
REMOTE / PHONE SUPPORT SERVICe
emergency (same day)
$100
for first hour
$85 per additional hour
- Windows
- macOS
- iOS
- Android
